Email support
Contact us at hello@concurrent.space. Include your iOS and MarketBell versions when reporting a problem.
How can we help?
MarketBell is made by Concurrent Space Ltd. If something doesn’t look right, send us a note and we’ll help you work through it.
Privacy or legal
Read our Privacy Policy and Terms of Service, or email us with a question.
Frequently asked
Where does MarketBell get its trading hours?
MarketBell uses exchange schedules and holiday information bundled with the app and reviewed by hand. Exchanges can change their hours at short notice, so confirm time-sensitive information with the relevant exchange or broker before making a trading decision.
Why didn’t an alert or Live Activity appear?
Check that notifications and Live Activities are enabled for MarketBell in iOS Settings, and that the exchange is followed in the app. Delivery can also be affected by Focus modes, Low Power Mode, background restrictions, or other iOS behavior. MarketBell should not be your only source for a time-sensitive action.
Does MarketBell require an account?
No. Your selected markets, notification preferences, and appearance settings are stored locally on your device. Optional usage analytics can be changed from MarketBell’s settings.
How do I manage or restore a subscription?
Purchases are handled by Apple. You can manage or cancel an active subscription from your Apple Account’s subscriptions page. To restore a purchase on another compatible device, use the restore-purchases option in MarketBell while signed in to the same Apple Account.
What should I include in a support email?
Include the exchange involved, what you expected to happen, your iPhone model, iOS version, MarketBell version, and a screenshot if one is helpful. Please don’t include payment-card details or other sensitive information.